Contact information

Contact Information

MADA Artisans Crafts & Collectibles Co. is a family-owned artisan and collectibles business based in Texas. We are happy to assist with questions about products, orders, custom projects, convention appearances, and general customer support.

Business Contact Details

Business name:
MADA Artisans Crafts & Collectibles Co.

Email:
madaartisans@gmail.com

Business phone:
(817) 876-7858

Website:
madaartisans.com

Instagram:
@madaartisans

How to Reach Us

For questions regarding an existing order, please include your full name, order number, and a brief description of the issue so we can assist you more efficiently.

Custom-order requests may be submitted through our Custom Orders page. General questions may also be submitted through our Contact page.

Response Times

We generally respond within 1–3 business days. Response times may be longer during convention weekends, holidays, major product releases, or periods of high order volume.

Business Hours

MADA Artisans does not currently operate a public retail storefront. Telephone and email support are monitored according to our family workshop schedule. Please leave a message if we are unable to answer immediately.

Privacy Notice

Please do not send payment-card numbers, passwords, Social Security numbers, or other highly sensitive information by email, text message, social media, or voicemail.